Shipping policy

Shipping Policy โ€“ YMR Studio

At YMR Studio, all products are made-to-order. This Shipping Policy outlines our production timelines, delivery estimates, and responsibilities to ensure a transparent and reliable experience.

1. Processing & Production Time

All items are custom-made after your order is confirmed.

  • Processing & production typically takes 3โ€“7 business days, depending on order complexity and volume

  • Orders are only processed after full payment is received

  • During peak periods, production time may be slightly extended

2. Shipping Time

Once your order has been shipped, the estimated delivery time is:

  • 7โ€“15 business days (standard international shipping)

Shipping times are estimates and may vary depending on destination, customs clearance, and carrier conditions.

3. Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

Any customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information.

Please allow a few days for tracking updates to become available.

5. Delays & Exceptions

While we aim to deliver within the estimated timeframe, delays may occur due to:

  • Customs processing

  • Carrier issues

  • Weather or unforeseen logistical disruptions

YMR Studio is not responsible for delays once the package has been handed over to the shipping carrier.

6. Incorrect Address

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect or incomplete address:

  • The customer will be responsible for reshipping costs

  • We are not responsible for lost packages caused by incorrect address details

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at:

Email: ymrcustom@gmail.com

We will assist in filing a claim with the carrier and work toward a reasonable resolution.

8. Contact

For any shipping-related inquiries, please contact:

YMR Studio Support
Email: ymrcustom@gmail.com

By placing an order, you agree to the terms outlined in this Shipping Policy.